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Frequently Asked Questions about International Online Dating and RussianBridesInt
1. Start on RussianBridesInt

1.1. I'm looking for a credible service. Can RussianBridesInt help me?

1.1 Why should I use this dating site and not another? I'm looking for a credible service. Can RussianBridesInt help me? Why should I choose RussianBridesInt among so many different Online Datings? Why it is better than others? In contrast with other Online Dating Services we do not only let you make acquaintance with beautiful ladies but also do your safety and privacy exceptional. RussianBridesInt is fully secure to use and has a dour privacy policy. Also we make a careful check out of the ladies' data so you can be sure that all of these beautiful ladies are real. Also here you may take advantage of our unique services, such as Virtual Gifts and E-Cards, that will help you to win the heart of your beloved on RussianBridesInt. Read more about RissianBridesInt and our difference here.

1.2 How does RussianBridesInt work?

Registration is free and you can use the site for free. That means you can:
  • browse ladies' photos
  • read any first letter from any lady for free.
If you want to use the Services to send ladies gifts, you buy credits and pay as you go.

1.3 Who are these ladies and how do they come to RussianBridesInt?

These beauties here are Ukrainian, Russian and Belorussian women who is single and who came here to find a soul mate. They come here because of the lack of the men in their native countries (for instance, in Russia the difference among the number of men and women is more than 10 millions!). Most of these beauties have a good education and career, they prefer a healthy lifestyle, somebody has children. Most of them are engaged of romantic idea to marry a foreigner and to change their lives in the name of love, they are ready to move to another country and make acquaintance with different culture. Read more about Slavic women here.

1.4 Are they real, these ladies? How can they be so beautiful?

Yes, they are! We strictly check out every lady and her backgrounds. Our verification requires a real meeting with every lady to confirm she really is who she says she is. If someone of them belied herself, she doesn't have any access to our site anymore. As for the beauty, Slavic ladies have good genes so thanks to that all of them are attractive. Also the reason why they are so beautiful is that there is a special beauty culture in Slavic countries. Most of the women from early years learn to take care of their beauty and form so they just keep it and look like a million dollars with no reference to their age.

1.5 Why do these ladies look for men other than Slavic people?

These women look for somebody abroad because of the same reasons that you have. They tried to find a love in their native country but they weren't lucky with that men. Slavic men not infrequently avoid truly beautiful or smart ladies because often think that such ladies have substantial requires and are afraid not to suit them. But these ladies just want to be loved and nothing more. They are very romantic and adventurous and are engaged of idea to marry a foreigner and to move to another country.

1.6. I look for an exceptional lady by some special criteria. How can I find her here?

We understand that it is too difficult to find a special one among many different beauties. That's why we pay a particular attention to our Search System and approved the Advanced search It must make your search easier and should help you to find exactly the same lady that you are looking for. If you have some criteria in your search – for example, a lady with blue eyes or a women with children – you may begin your search from this page. If you didn't find what you looked for, don't give up! Get in touch with our Customer Support and they will always be glad to solve any your problem on this site!
2. Registration and information in your profile.

2.1 Why should I register here?

You must be registered to browse ladies' photos, make your acquaintance with free letters and use our services.

2.2. How can I register? Is it free?

Yes, it is free and it is also very easy. Visit Sign up page and fill out the short form there, confirm your age and your agree with the Terms and enjoy our site. You may also use your account on Facebook, Twitter, Yahoo etc. to make a quick registration. After registration you'll get access to ladies' photos and free letters.

2.3. I forgot my password. What to do?

If you forgot the password, please, go to Login Page and click on “Forgot your login or password?”. Then you should specify your email or login, after what you'll receive a new temporary password to your email. Please, don't forget to change it in your profile after logging in.

2.4. I forgot my login or email. How to log in?

If you forgot your login and registered email, please, Contact page to get in touch with our Customer Support. Please, be ready to provide us as much information about your profile as possible. More helpful will be such information as the name in your account, country, date of your last visit (approximately). Specify it in your mail and our Customer Support will get back to you as soon as possible.

2.5. How can I change my login, email or password?

You may do it in your Account settings. Note, please, that you can't change your login because it was set within your profile creation.

2.6. Can I stop email notifications?

Yes, if you are not interested in weekly news of RussianBridesInt, offers and promotions of our site, you may unsubscribe from this information at your account under section My Services – Notification settings.

2.7. How do you ensure my privacy and confidentiality?

We respect the privacy of our members and value your trust. We do not share any your personal information without your permission. Your data is used only for registration purposes, to get in touch with you if needed, to process your payment and to confirm your identity within our contact. It is an strict order of security for us to warrant your personal safety and to protect your data. Please, take into account that you are the only responsible for the safety of access to your account so don't inform your password and email address to any other third party.
3. Communication with the ladies.

3.1. How can I send a message to a lady?

To send her a letter, please, go to her profile and click on the icon of the envelope near her photo or to the button "Email me".

3.2. Can I send her a photo, a picture or other files?

You can attach one image not larger than 2 MB to each your message. After the image is sent, it will be added to the section “My Images” at your profile so the next time you don't need to upload it once more. Next time you may find your Sent Images near the Upload Image button below the form of sending message to a lady.

3.3. How can I use Live Video Chat?

To go to our Live Video Chat, please, use the Chat link on the main toolbar or go to My Services – Live Chat ou may find the detailed instruction how to use the chat here

3.4. How can I send her flowers or a gift?

We offer you a wide assortment of different gifts and flowers that can be delivered with your message right to your lady in some days. Visit our Gifts page to choose one of the gifts or just go to your lady's profile and click on a button "Gifts" to make an order. The term of delivering usually takes 3 business days or a little more depending on a lady's earliest convenience. Please, check out the status of your order in your Gift Box - Pending/Completed orders. After delivering your gift you'll get a notification mail and the image of the gift will appear in section Completed orders. Note, if you can't find a button Gifts, it means that lady decided not to take any gifts. Also, please, take into consideration that the image of gift at the Gift page is for illustration only and a real item may vary.

3.5. How to call a lady and have a phone conversation with her?

To order a phone call you should make a phone call reservation at your section Services - Phone calls Enter the lady's ID number, select your time zone and specify the date and time (by your time zone) you'd like to have a phone call. Please, also leave us your phone number and email by using which we can get in touch with you in case if we have to make some corrections of planned time or date with the concurrence of the lady. Make sure that you have no less than 35 credits at your account balance that will cover the charge for 10 minutes of conversation. None of this amount will be withdrawn from your balance until your call will be finished. The charge for call is 3.5 credits per 1 minute. Please, take into account time difference between the countries and make sure to discuss with your lady the best time and date for the phone call.

3.6. What other ways can you recommend me to find a common language with a lady?

We are glad to offer you different kind of services to make your communication easier. You can show your interest and attention to the lady with a suitable Virtual gifts Our Horoscopes and Zodiac sign compatibility will help you to get to know your lady better and to check your character compatibility.

3.7. Can you help me to arrange a real first date with my special lady?

We are happy to know you are planning a trip to visit your lady's country and to meet her in real. This is the one of the most important steps at the beginning of your relationship! We will be absolutely glad to assist you with all the trip arrangements, such as transfer to and from all the cities of the country, rent a comfortable and affordable accommodation, using the service of professional interpreter, arrange some excursions around the cities and, certainly, your meeting with the lady. Please, inform us about your forthcoming trip ahead of the time to discuss all the details in advance so we could make sure that you'll be satisfied with your trip and our service. To get in touch with us you can use our Contact Us page or direct email of our Tour manager dating.tour.manager@gmail.com

3.8. How do I get a lady's personal contact information?

Although it is prohibited to exchange any personal and contact information on the website (including email, phone number, last name, mailing address, links, etc.) for security purposes, we still make it possible for our members to have private communication outside of our website. To receive a lady's contact information, please submit your request using the Contact Us page. Be sure to include the lady's name and ID number.You are eligible to submit this request after you spent a total of 1500 credits on the website. After we receive your request, an IMBRA form will be forwarded to you. Fill it out by hand, scan and email it back to us. Even if you are non US citizen you still need to fill the Attestation form in. All Members who utilize the Services agree to abide by the provisions of IMBRA. And please notice that we are able to provide you only with information that the lady agrees to share. When a client requests for personal contacts of a lady, the agency agrees to share:
- Full address of residence (country, city, street, house or apartment number);
- Current contact phone number or email address for the girl's choice
Contact request from each lady costs 99 credits. Please note that we are fully responsible for validity of provided information for limited time of 30 days.
Personal contact information of the lady is up-to-date for 12 months, after, you have to make a repeated request.

3.9. How to receive and to send video messages

You can receive video messages from the ladies and send them yours by uploading file from your computer and attaching it to the letter. Requirements: supported formats .flv .avi .mpg .mpeg .wmv and size max 50 Mb. Any video-message from the ladies will be available in your Mailbox during 3 months and then automatically removed. To save it, just download it to your computer and watch it anytime!

3.10. Hello Video - Free Video Presentation from the lady.

This short information video will allow you to look at the lady for free, find out her goals and desires on our dating service. In the Hello Video lady briefly tells about herself, her intentions, describes a man of her dreams etc.

3.11. Why our services are paid?

As you know our site differs from other social sites. The ladies live in the Ukraine, Russia and other post USSR countires and although almost all of them have smart phones, very few of them have computers and access to the Internet. Even smaller number of the ladies speak English. So in order to be able to reach the ladies in all cities of the Ukraine and make it affordable for them, we incur considerable expenses in maintaining offices/Internet café, where the ladies can use the computer in certain areas 24/7 and use the help of our translators.
There are always managers and administrators in the offices who will interview the new ladies in person, register them and check the passport and other relevant information in order to validate the ladies.
The ladies can sign up for a new photo session free of charge for them, when it is time to update their profile and or they want to add new photos to their album. The ladies can come to the office for the video chat and video streaming in order to talk to their beloved ones any time convenient for them.
And if you decide to come and visit the lady in her town our travel managers in any office will help you with your travel arrangements if you choose so.
4. Rates and Services.

4.1. How to buy credits?

If you would like to purchase credits, please go to Buy credits, select the required number of credits and purchase amount, then select the most convenient payment system for you and click on Pay Now! Select Payment Type and follow the further instructions. Start communicating with beautiful Slavic ladies, and after each new purchase, you will be credited with points. VIP status can be achieved after you collect 500 points.

4.2. Why should I become a VIP Member?

VIP Members receive exceptional assistance from our customer support team, individual personal matchmaker help, and a highlighted profile to be displayed for ladies that shows the status of that Member. VIP Members can open private (hidden) photos in a lady's profile and they can set up an invisible status while online. The biggest benefit, however, is the personal individual manager who assists VIP members during visits to a lady's country or city. And a huge advantage - with every purchase of a VIP you get 5 free messages to send to the ladies!

Please go to My statistics - Become VIP, and exchange your points for VIP membership.

4.3. What is the price of the services?

    500 points
Regular VIP
Free letters to read unlimited 1st unlimited 1st
Free letters to send X 5
Invisible status option X
Highlighted profile X
Individual matchmaker and trip advisor X
Live chat/minute 1 credits 1 credits
Live video/minute 1.5 credits 1.5 credits
Read letter 6 credits 6 credits
Send letter 7 credits 7 credits
Send video message 13 credits 13 credits
Read video message 13 credits 13 credits
Watch video 4 credits 4 credits
Private galleries to open 6 credits 6 credits
Read short message 3 credits 3 credits
Send short message 3 credits 3 credits
Send virtual gift (free to receive) 1 credits 1 credits

4.4. How to become VIP

VIP status can be achieved after you collect 500 points. You can see amount of earned points under My statistics.
If you would like to get VIP Status please go to My statistics - Become VIP, and exchange your points for VIP membership.

For each credits purchase you get a certain amount of points:

16.00 credits($8.00)2 points
64.00 credits($35.00)6 points
100.00 credits($60.00)10 points
180.00 credits($90.00)15 points
265.00 credits($119.00)20 points
750.00 credits($299.00)80 points
1711.00 credits($599.00)150 points

4.5. My payment went through, but credits were not deposited to my account.

If credits were not deposited to your account immediately, please allow us 24 hours to proceed your order. If by that time, the deposit was not made, please feel free to contact us to follow up with your order.

4.6. Can I use my credit card for paying and how safe it is?

Yes, you can use credit card to pay for the service. The information about your credit card is impenetrable. Purchasing information which you put on our sire cannot be saved, because during our processing we use the SSL technology of encryption. You can check this by yourself. You can see this information on the page where you put your purchasing information in the field of address in a browser window. It changes from HTTP to HTTPS and this means that your information cannot be saved even if your Cookies are switched on.

4.7. Problems with credits purchase?

There could be several reasons why it did not go through, including - the payment was not completed on your end, the information did not match, the card issuer declined transaction, you are making payment from other location/country etc.
Those are some of the most common reasons of declined payments and they can be resolved on your end by contacting your bank and confirming these payments or with our help.

Meanwhile, just remembers that you have few other options to make payment on our website - please don't hesitate and try any of the below:
  • E-Merchant - accepts Visa and Mastercard
  • Multicards - accepts Visa and American Express
  • Western Union - send cash from anywhere in the world (online or in the bank facility)
  • Paypal might be available per request - just ask!
5. Profile information

5.1. Do I have to fill out all the fields of my profile?

Take into consideration, that photos and information in your profile will also show to ladies your serious intentions. We may also recommend you to learn some tips about selecting the image of your profile here.

5.2. Can I add the photos to my profile?

To upload your photos, please, go to section My profile – Photo Album – Edit – Add. Your photo will be displayed soon after you upload it and we approve it. You also can delete or hide any of your photos and set one of them as the primary (avatar).

5.3. Can I change the information of my profile?

Yes, you can add new information to your profile, change it or delete it at your section My profile. You can change there your personal information (name, date of your birth, country and city and also the age of the lady you are looking for), your details (like height and weight, knowledge of languages; note that your details are used for advanced search in our system) and the questionnaire that will help to ladies to know more about your personality, your lifestyle and life position, your impression of a person that could become your special one.

5.4. How do I remove my profile?

If you have found your match and would like to remove your profile, please, let us know about it and tell us your story as we want to hear all about it! Also, please tell us if our service is not meeting your expectations so we can improve. You can close your profile at any time. You can find this option under Account settings.
6. Payment methods, refund policy and security.

6.1 What payment methods do you accept?

You may use all types of major credits cards, prepaid cards, payments through PayPal and direct wire transfers via Western Union and MoneyGram. If you'd like to use Multicards Services, please, read more about this payment method.

6.2. My payment went through but the account balance still didn't changed, the credits were not deposited there.

If purchased credits were not deposited to your balance immediately, please, allow us up to 24 hours to proceed this order. If by that time you still didn't get these credit package, please, feel free to contact us for following up with your order.

6.3. How can I get in touch with you?

To get in touch with us, please use Contact us page or Live chat assistance. Our highly experienced customer support team will be happy to help you anytime!

6.4. What is your refund policy?

RussianBridesInt ensure you 100% satisfaction. If you are not completely satisfied, no matter for what a reason, you should contact us for a refund within one week (7 days). In this case we will return every credit you spent back to your account balance*. We believe that the core of our work is to provide the best service to our customers. That's why we ask you to inform us a reason of your displeasure so we could prevent such cases in future

*Credits for the last two weeks (14 days) for your correspondence with any lady. Please, note that possibility of sending a refund to your credit card may vary in each particular case. Please, take into account that credits spent on contact requests (with no reference to the result), phone calls or gifts are not eligible for a refund.

6.5. Is my credit card information safe?

The information about your credit card is impenetrable. This data cannot be saved on our site, because within the processing of your purchase we use the SSL technologies of grinding. You may check it out on your own. This information is displayed on the page where you put your purchasing data, at the address bar of your browser window. It changes from HTTP to HTTPS. It means that your credit card data can not be saved even if your Cookies are switched on.
If you have read the FAQ but still haven't found an answer to your question, please, feel free to contact us anytime for assistance!

Your biggest dream is to have a happy family, beautiful Ukrainian or Russian wife and enjoy all the advantages of married life? You don't know where you can meet Slavic women and start relations with one of them? You are interested in how Slavic women dating Russianbridesint.com will help you with that? Answers on these and many other questions you will find here on FAQ page. Do not waste your precious time, you are exactly on a right way! Russianbridesint.com is your best choice for acquaintance with single Slavic women. You will find Slavic women ready to fall in love, ready for marriage and ready to be happy! On our FAQ page you will find answers on all the questions about using Russianbridesint.com: why do single Slavic ladies are searching for husband from abroad, how to use all the special services that we offer, everything about registration and account information, prices and payment methods, refund policy and security, how to contact with Slavic girls and how to organize a trip to your lady's country and many other things you should know for getting the best results from your search of Slavic women for marriage. Also here you will find useful tips how to communicate with single Slavic girls and how to make them interested in you, everything that you need to approach Slavic girls for marriage and that will help you in your desire to be happy with one of the Slavic ladies. This page contains the answers to commonly-asked questions about communication with Slavic women online. With our help you will increase your chances to meet Slavic girls on the best dating service Russianbridesint.com! We made our site easy and comfortable to use so do not hesitate this great opportunity to start new life with Slavic girls online! All of them are here in expectation of meeting with a foreign man who can be their life partner! Hot Slavic women are waiting for communication and we will do our best to provide superior levels of service to help you to find your soulmate among thousands of amazing Russian and Ukrainian girls. Meet Slavic ladies on Russianbridesint.com and forget about lonely days! Interact in the incredible way to explore the great number of possibilities to find Slavic ladies online! Beautiful Slavic women are here to change your life and start to build serious and long-termed relations with you!